The Definitive Blueprint
Gift Return Guide

December 14th, 2018

As a universal registry, Blueprint Registry offers the opportunity for users to shop with any retailer they love.

So when the—oft inevitable—time comes to return a gift, knowing where and how to return a gift from a universal registry may require a little extra attention. Does the gift get returned to Blueprint, the gift-giver, or the retailer itself?

We get it. Now that the dust has settled from your event, and the gift-opening excitement has passed, there is still some work to do. Instead of making uncomfortable phone calls to gift-givers and saving yourself an email to customer service, we’ve got everything you need to know about returning gifts purchased through Blueprint handy.


Where do I return gifts?

When purchased through Blueprint Registry, all gifts should be returned to directly to the corresponding retailer and must follow the corresponding return policy.  This includes gifts added through our Import tool and our ‘Add to Blueprint’ bookmark button.

Tip: You can find your gift order numbers in your Gift Tracker. You can use this order number in place of a gift receipt if you don’t have one.

Can I return gift cards + redemption codes?

Gift card and redemption code purchases through Blueprint are refundable within 24 hours of  purchase to the original purchaser, just like cash gift refunds. Unfortunately, they are not eligible for exchanges or returns.

How are Blueprint cash gift contributions refunded?

Cash gifts can be refunded to the purchaser within 24 hours of the purchase. If you or someone else would like to be refunded for a cash contribution, our fabulous Concierge Team will be happy to help you out! All you have to do is shoot them a quick email at support@blueprintregistry.com. Just be sure to include the full name of the registrants and your Blueprint Registry order number.


Return Policies: A Quick Guide

Below is an overview of return policies for several popular retailers (in alphabetical order), followed by links to their fine print. Return policy terms and contact information is subject to change for each individual retailer, so be sure to visit or call each retailer directly to confirm any questions regarding their return policies.

  • All Modern: Most items accepted for return within 30 days of delivery.
  • aha life: Most items accepted for return within 14 days of delivery.
  • Amazon: Most items accepted for return within 30 days of delivery.
  • Anthropologie: Most items accepted for return within 60 days of delivery.
  • Bed Bath & Beyond: Most items accepted for return within 1 year of delivery (with receipt).
  • Bloomingdale’s: Most items accepted for return within 1 year of delivery.
  • Blueprint Registry (Exclusive Label)
    • All Blueprint Registry Exclusive Label merchandise may be returned for a refund within 30 days of delivery. All returns must be sent back by mail.
    • Items must be in new condition and in the original packaging to qualify for a refund.
    • Contact support@blueprintregistry.com to obtain a pre-paid return label. The item must be shipped for return within 3 days of receiving the pre-paid return label.
    • Once the item is received to the warehouse, refunds are issued to the original purchaser or via PayPal.
  • BuybuyBaby: Most items accepted for return within 1 year of delivery (with receipt).
  • CB2: Most items accepted for return within 90 days of delivery.
  • Container Store: Most items accepted for return within 90 days of delivery.
  • Crate & Barrel: Most items accepted for return within 90 days of delivery.
  • Food52: Does not accept returns, except for damaged items.
  • Greenvelope: All sales are final.
  • Havenly: Most items accepted for return within 30 days of delivery.
  • Kaufmann Mercantile: Most items accepted for return within 14 days of delivery.
  • Maker & Moss: Most items accepted for return within 15 days of delivery.
  • Macy’s: Most items accepted for return within 180 days of delivery.
  • Mark & Graham: Most items accepted for return within 30 days of delivery.
  • Michael C. Fina: Most items accepted for return within 30 days of delivery.
  • Nordstrom: Most items accepted for return within 1 year of delivery.
  • Pottery Barn: Most items accepted for return within 30 days of delivery.
  • REI: Most items accepted for return within 90 days of delivery.
  • Sur La Table: Most items accepted for return within 60 days of delivery.
  • Target: Most items accepted for return within 90 days of delivery.
  • Terrain: Most items accepted for return within 30 days of delivery.
  • Urban Outfitters: Most items accepted for return within 30 days of delivery.
  • West Elm: Most items accepted for return within 30 days of delivery.
  • Williams Sonoma: Most items accepted for return within 30 days of delivery.

Gift Return Tips

To make sure the gift return process is as seamless as possible, we’ve put together a list of 5 tips and best practices to help you along the way.

1. Be careful when unwrapping. Items should always be returned unopened and in their original packaging. Try your best to open gifts carefully and don’t throw any important packaging in the trash.

2. Store those receipts! Be sure to hold onto gift receipts and packing slips for as long as possible. You never know when your mind will change about a gift, and you want to make sure you have everything you need to make a return.

3. Don’t wait too long to return. Try your best to make your returns within 30 days of receiving the gift, if not sooner. Most return policies linger around the 30-day threshold, so don’t miss it!

4. Return policies are often non-negotiable. Return policies are not known for their flexibility, so don’t expect to be able to sweet talk your way out of it. Yeah, it’s a bummer.

5. Blueprint Registry can’t change other return policies. Unfortunately, Blueprint cannot adjust or alter an external retailer’s return policy.  We’ve gotta follow their rules, too.


Gift returns, and thank you cards, are the final to-dos after the long process of event planning and the big event. Go into gift-opening with a little know-how and follow our tips, and you’re sure to get through any returns in a breeze.

Universal registries like Blueprint help you avoid duplicate gifts—and thus returns—by having all your registries all in one place. Are you ready to get started?

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